Privacy Policy

Your privacy is important to us! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using this site, you agree to the terms outlined below.

1. Information We Collect
When you place an order for a hand-drawn pet sketch, we may collect the following personal information:

• Name

• Email address

• Shipping address

• Payment information (processed securely via [insert payment processor like Stripe or PayPal])

• Pet information (such as photos, breed, and any specific details you share for your custom artwork)

We also collect non-personal information about how you use our website (like pages you visit or products you view) to improve your experience and help us create even better art!

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your order (we can’t sketch your pet without it!)

• Communicate with you regarding your order status or updates

• Personalize your experience (because every pet is unique and we think your experience should be too)

• Improve our website and offerings based on user feedback

• Send occasional marketing emails if you've opted in (you can opt-out at any time)

3. How We Protect Your Information
We take security seriously. All personal information is stored securely and encrypted during transmission. We use industry-standard measures to protect your data from unauthorized access.

4. Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. The only time your information may be shared is if it is required to process your order (like shipping or payment processing).

5. Cookies
Our website uses cookies to improve your shopping experience. These little digital "cookies" help us remember your preferences (like the pet breed you’re interested in), so you don’t have to re-enter them every time. You can disable cookies in your browser settings, but some features of our site may not work as well without them.

6. Third-Party Services
We work with third-party services (such as [insert payment processor and shipping services]) to handle payment processing and shipping. These services have their own privacy policies, and we encourage you to read them before providing your information.

7. Your Rights
You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing emails at any time by clicking the unsubscribe link in the email

• Contact us if you have any concerns about how your information is being handled

8. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make any significant changes, we’ll post an updated version on this page and notify you via email.

9. Contact Us
If you have any questions about our privacy policy or the information we collect, feel free to reach out to us at catchlightsketches@gmail.com.